Quick Win #2: Who vs. That

Who vs. ThatQuick Win #2: Who vs. That

I’m not even going to bother delving into the whole who vs. whom discussion. Instead, I’m going to focus on who vs. that. 

It’s generally accepted that who refers to a person or people, and that refers to an object or group of objects. Grammatically speaking you are allowed to use that when referring to a person, however, doing so often sounds as though you are reducing a person to an object.

There are many people to whom (see what I did there?) this matters, and when they hear that used in reference to a person, it’s like nails on a chalkboard.

For instance, to many people this sounds extremely awkward:

Henry is someone that will achieve his dreams.

Whereas, this sounds warmer and more friendly:

Henry is someone who will achieve his dreams.

So if you would like to be perceived as thoughtful, polished and professional to all those in earshot, start swapping your that for who.

What is our ‘Quick Win’ series?

Quick Wins are very small, straightforward tips that will give you that little bit of extra polish.

How is this series different from our ‘Don’t do that. Do this instead.’ series?
Both series are about being aware that small actions speak volumes.

Our ‘Quick Win’ topics are generally simple to implement and don’t need a great deal of explanation. Our ‘Don’t do that’ topics sometimes need a little more information, and possibly a little more time to apply them.

Our aim with all blog entries is to:

  • help you realize that even small actions can create unexpected reactions in others – good, bad or indifferent;
  • provide you with the tips, tools and added confidence to be the most polished professional you can be.

If you have questions you’d like us to answer or topics you’d like us to cover please don’t be shy – send us a note here!

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Add Polish to your Conference Experience with our one-day workshop: Conference Confidence
October 5, 2016, Downtown Toronto

Conference season is almost here. Attending events costs us time and money but can provide many great opportunities, as long as we know how to take advantage of them.

Do you and your staff have the confidence and skills to make the most of your investment?

Ours is the only workshop designed specifically to provide the tips, tools and skills your staff need to make the most of attending events.

Click here for more details. If you would like to chat about if this is right for you please don’t hesitate to contact us.

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